Support

Help with the Washtag iPhone app and web app.

Contact: email dhruvilm083@gmail.com with questions, problems, or to report an inappropriate ad.

Getting a good label reading

• Lay the label flat, fill most of the photo with it, and avoid glare from a flash or a window.
• If symbols are faded or cut off, Washtag says so: check the “How sure Washtag is” panel and the “Double-check on the label” notes.
• If the label shows a barcode, keep it in the same photo and Washtag looks the product up too.

Barcodes

• Hold the camera straight on to the barcode, with the numbers underneath visible.
• If a product isn’t found, type the numbers instead, or use the search links under Product details.
• The free product database allows about 100 lookups a day; if you hit the limit, try again tomorrow.

Your saved index

• Items are saved only on your device. In the web app, use Household → Download backup to keep a copy or move it to another phone.
• Label items with the people in your household, then filter the index by person.

Washer, dryer and loads

• Add your machines under This load → Your washer & dryer. Looked-up specs show how sure they are; check them against the sticker inside the door.
• Detergent amounts are starting points. Your detergent’s own cap or scoop markings win.

Installing the web app

Open washtags.vercel.app/app in Safari, tap Share, then Add to Home Screen. On Android, use the Install button in Chrome.

Privacy

See the privacy policy.